Operative Intelligence
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Previous incidents

March 2023
March 21, 2023
Downtime

Support Website and OI API AU are down

Support Website went down.

Resolved ·
March 16, 2023
Downtime

API US is down

API US went down.

Resolved ·
Maintenance

Database Upgrade

We’re upgrading our database clusters to provide you with a faster and more reliable platform. You might notice some slowness. If you have any issues, please wait a moment and refresh your browser, or reach out to our support team: support@operativeintelligence.com

Completed ·
March 14, 2023
Downtime

Support Website is down

Intercom, the system we use to provide our Support website and in-platform chat is currently experiencing unexpected downtime. We expect it will be back up soon.
Our website and platform are functioning as normal.

In the meantime, if you need support, please reach out to our team at support@operativeintelligence.com

Resolved ·
March 13, 2023
Downtime

API US is down

API US went down.

Resolved ·
February 2023
February 28, 2023
Downtime

Support Website is down

Support Website went down.

Resolved · 28 Feb at 10:41pm AEDT
February 27, 2023
Maintenance

Platform maintenance

We're currently deploying updates to the backend systems that power the Operative Intelligence platform. During this time, you might experience some downtime, or your data may not load. Please check back soon.

Completed · 27 Feb at 08:31pm AEDT
February 24, 2023
Downtime

API US is down

Our US database is undergoing maintenance for a few minutes.
This will not affect Australian customers. Thanks for your patience while we update our platform.

Resolved · 24 Feb at 04:48pm AEDT
February 23, 2023
Downtime

OI API AU is down

Our AU database is undergoing maintenance for 60 seconds.
This will not affect US customers. Thanks for your patience while we update our platform.

Resolved · 23 Feb at 04:53am AEDT
February 04, 2023
Resolved

We're upgrading our platform

We're deploying our brand new UI to our platform. You might notice degraded performance for 10-15 minutes.
Check back soon to use our shiny new interface!

Resolved · 4 Feb at 08:30am AEDT
January 2023
January 26, 2023
Downtime

API US is down

API US went down.

Resolved · 26 Jan at 02:53pm AEDT
January 20, 2023
Downtime

Operative Intelligence Website is down

Operative Intelligence Website went down.

Resolved · 20 Jan at 10:12am AEDT
January 06, 2023
Downtime

Support Website is down

Support Website went down.

Resolved · 6 Jan at 10:23pm AEDT