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Resolved

Some users are unable to login

Started 22 May at 12:52pm AEST.

OI Platform US
Created

As a part of making our platform more secure, we've added tighter controls to our login process. Unfortunately, we've discovered that we've locked it down a little too far, and some users with MFA enabled are unable to log in.

Our team is working on a resolution, and are planning to deploy a fix ASAP.
This issue is limited to our US customers only.

Posted 22 May at 12:52pm AEST.