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Platform is unstable

Started , resolved .

OI Platform AU OI Platform US
Resolved

We've resolved the issue affecting the Customer Portal.
A misconfiguration of our analytics database caused the service to be unresponsive. We've fixed the issue, and are putting safeguards in place to prevent this from occurring again.

Posted .
Created

We're investigating some reports of users being unable to access the Customer Platform.
We'll provide an update soon.

Posted .