Operative Intelligence
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Previous incidents

April 2023
April 15, 2023
Downtime

Support Website is down

Support Website went down.

Resolved · 15 Apr at 06:35pm AEST
April 10, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 10 Apr at 09:11pm AEST
April 09, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 9 Apr at 08:58pm AEST
April 08, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 8 Apr at 11:12pm AEST
April 07, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 8 Apr at 07:25am AEST
Downtime

OI API AU is down

OI API AU went down.

Resolved · 7 Apr at 06:38am AEST
April 05, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 5 Apr at 04:54pm AEST
April 04, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 4 Apr at 04:54pm AEST
March 2023
March 29, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 29 Mar at 05:10am AEDT
March 24, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 24 Mar at 03:38pm AEDT
March 23, 2023
Downtime

OI API AU is down

OI API AU went down.

Resolved · 23 Mar at 11:52pm AEDT
March 21, 2023
Downtime

Support Website and OI API AU are down

Support Website went down.

Resolved · 21 Mar at 09:10am AEDT
March 16, 2023
Downtime

API US is down

API US went down.

Resolved · 16 Mar at 04:44pm AEDT
Maintenance

Database Upgrade

We’re upgrading our database clusters to provide you with a faster and more reliable platform. You might notice some slowness. If you have any issues, please wait a moment and refresh your browser, or reach out to our support team: support@operativeintelligence.com

Completed · 16 Mar at 09:00pm AEDT
March 14, 2023
Downtime

Support Website is down

Intercom, the system we use to provide our Support website and in-platform chat is currently experiencing unexpected downtime. We expect it will be back up soon.
Our website and platform are functioning as normal.

In the meantime, if you need support, please reach out to our team at support@operativeintelligence.com

Resolved · 14 Mar at 08:39pm AEDT
March 13, 2023
Downtime

API US is down

API US went down.

Resolved · 13 Mar at 06:29am AEDT
February 2023
February 28, 2023
Downtime

Support Website is down

Support Website went down.

Resolved · 28 Feb at 10:41pm AEDT
February 27, 2023
Maintenance

Platform maintenance

We're currently deploying updates to the backend systems that power the Operative Intelligence platform. During this time, you might experience some downtime, or your data may not load. Please check back soon.

Completed · 27 Feb at 08:31pm AEDT
February 24, 2023
Downtime

API US is down

Our US database is undergoing maintenance for a few minutes.
This will not affect Australian customers. Thanks for your patience while we update our platform.

Resolved · 24 Feb at 04:48pm AEDT
February 23, 2023
Downtime

OI API AU is down

Our AU database is undergoing maintenance for 60 seconds.
This will not affect US customers. Thanks for your patience while we update our platform.

Resolved · 23 Feb at 04:53am AEDT
February 04, 2023
Resolved

We're upgrading our platform

We're deploying our brand new UI to our platform. You might notice degraded performance for 10-15 minutes.
Check back soon to use our shiny new interface!

Resolved · 4 Feb at 08:30am AEDT